Storely
Orders & fulfilment

Every Order, One Queue

Online, in-store and phone orders in a single queue — pick, pack, ship and return without switching tabs.

ORDERS · ONE QUEUENEW54PACKED23SHIPPED99ONLINESTOREPHONEONLINEONLINESTORESTOREPHONEONLINESHIPPING LABELAWB 8841 2207 5519PRIORITYPACKEDPICKEDSHIPPEDDELIVEREDDISPATCHDISPATCHED · ORDER #1042Courier label · Customer notified
Fig. 01 — Pack once, and the courier and customer are both told.
Replaces
Several order inboxes
Tool
05 of 06
Works with
Storefront, Inventory, Billing
Built for
D2C brands, Wholesale & distributors
Your fulfilment

Every order lands in one queue, whether it came from your storefront, your counter or a phone call. Work down the list — pick, pack, ship — and the customer gets told what is happening without you writing a single message.

What’s included

  • One queue for every sales channel
  • Pick, pack and dispatch workflow
  • Courier labels and live tracking
  • Returns and exchanges handled in-flow
  • Automatic customer notifications
01

One queue, every channel

Running multiple channels usually means multiple order inboxes. Storely merges all of it into a single fulfilment queue, so nothing gets missed because it arrived in the “wrong” place.

02

Returns handled in-flow

From pick to pack to dispatch, each step updates stock and notifies the customer automatically. Returns and exchanges are handled in the same flow, not as a separate, ad-hoc process.

Questions about orders

Can Storely combine orders from multiple sales channels into one queue?

Yes — orders from your storefront, counter and phone all land in a single fulfilment queue, so nothing gets missed for arriving in the "wrong" place.

Does Storely handle returns and exchanges automatically?

Yes, returns and exchanges are handled in the same pick-pack-dispatch flow, not as a separate ad-hoc process, and each step updates stock and notifies the customer automatically.

Does order fulfilment include courier tracking?

Yes, courier labels and live tracking are generated as part of the same workflow, alongside automatic customer notifications at each stage.

How orders connects

  1. 01

    Custom digital storefront

    Online orders arrive in the queue with no re-keying.

  2. 02

    Inventory & stock

    Each step, from pick to dispatch, updates stock.

  3. 03

    Billing & payments

    Returns and exchanges are handled in-flow, with refunds and partial settlements.

Who it’s built for